Privacy Policy
Information We Collect
When you browse or place an order on our website, we may collect the following information:
Personal Information: Your name, email address, phone number, and delivery address when you register, place an order, or contact us.
Payment Information: We do not store your card details. All transactions are processed securely through trusted third-party payment gateways.
Usage Data: Pages visited, time spent on the site, device type, and browser information collected via cookies and analytics tools to improve your experience.
How We Use Your Information
We use the information collected to:
- Process and fulfil your orders
- Send order confirmations, shipping updates, and invoices
- Respond to customer queries and support requests
- Improve website performance and personalise your shopping experience
- Send promotional emails or offers (only if you have opted in)
- Comply with legal obligations under Indian law
We do not sell, rent, or trade your personal data to any third party for marketing purposes.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, keep items in your cart, and understand how visitors interact with our site.
You may disable cookies through your browser settings; however, some features of the website may not function properly without them.
Data Sharing
We may share your information only with trusted partners who assist us in operating our website and delivering orders such as courier services and payment processors. These partners are obligated to keep your information confidential and use it solely for the intended purpose.
We may also disclose information if required by law or to protect the rights and safety of Crescent Handcraft Studios and its customers.
Data Security
We implement industry-standard security measures to safeguard your personal information against unauthorised access, alteration, or disclosure. All sensitive data is transmitted via SSL encryption.
Third-Party Links
Our website may contain links to third-party platforms (such as Instagram, Pinterest, or Facebook). We are not responsible for the privacy practices of those platforms and encourage you to review their respective policies.
Children’s Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on this page with the revised effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out: Crescent Handcraft Studios New Delhi – 110018, India. Support.crescentstudios@gmail.com 📞 +91 70111 54442